Dealbest Money Back Guarantee

Applies to All Dealbest Orders

At Dealbest you can shop with peace of mind. This policy is in addition to your rights under the Australian Consumer Law.

If your item doesn’t arrive, is defective, faulty or is not as described:

  • We will ensure you get the item you ordered; or
  • We will refund you the purchase price and the shipping costs.

If your order doesn't arrive

If you haven't received your product 14 days after the estimated delivery date (available on the order status page) you can contact us to discuss the following options:

  • Re-dispatching the product, or
  • Full refund via your original payment method.

If the product is defective, faulty or is not as described

If the product your ordered is faulty, defective or is not as described, you can contact us to discuss the following options:

  • Re-dispatching the product, or
  • Returning the product for a full refund via your original payment method.

For more information, please refer to our return policy.